Earthy Fix services the continental USA only at this time, through various US warehouses. This provides us fast ship times and multiple locations from which we can supply products.
Shipping rates are based upon rates provided by FedEx/USPS. We do NOT ship to Hawaii, Alaska, APO and international destinations at this time.
Please note additional fees may be charged where you require an address redirect or return once an item is in the hands of a carrier. Customers are responsible for the accuracy of all shipping address details.
FREE Shipping on all orders over $50 USD
$9.95 USD shipping on all orders under $50 USD
ABOVE RATES DO NOT APPLY TO APO ADDRESSES, ALASKA AND HAWAII
Non-Perishable Items. Except for food or other perishable items, we accept the return of any product within the first thirty (30) days of the date the order was placed and only if the product is unopened and unused. Any returns may be subject to a 10% restocking fee. Credit will be provided upon Earthy Fix's physical receipt of the returned product. Please note that shipping charges are not refundable unless Earthy Fix is found to have shipped the incorrect, or an expired item. All product returns are to be shipped to Earthy Fix at 86 Trail Boulevard, Springwater, ON L9X 0S7 Canada.
Perishable Items. Food and other perishable items are not returnable and non-refundable unless the item is out of date on the date of arrival or the wrong item was shipped. Please contact our customer services at firstname.lastname@example.org for return and credit instructions.
You should expect to receive your credit within three weeks of giving your package to the return shipper, however, in many cases you will receive a credit more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), and the time it takes us to process your return once we receive it (3 to 5 business days).
We ship within the U.S. at this time, except for Hawaii, and Alaska.
When you place an order, we will estimate shipping and delivery dates for you based upon the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.